Introduction
Manuka Software Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, or any other services we provide (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our Services.
Information We Collect
We may collect the following categories of information:
- Personal Identification Information: Name, email address, phone number, or other identifiers you voluntarily provide when contacting us or registering for our Services.
- Usage Data: Information about how you interact with our Services, including pages or screens visited, features used, time spent, and crash reports.
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Log Data: Server logs including IP address, browser type, referring/exit pages, and timestamps.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Improve, personalise, and expand our Services
- Understand and analyse how users interact with our Services
- Develop new products, services, and features
- Communicate with you — including for customer support, updates, and promotional purposes (where you have opted in)
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with applicable legal obligations
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our Services (e.g., analytics, hosting), bound by confidentiality obligations.
- Legal Requirements: When required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Manuka Software Solutions, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.
Security
We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us and we will take steps to remove that information.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to withdraw consent at any time (where processing is based on consent)
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: manukasoftwaresolutions@gmail.com
- Address: 831, A Uma Heights, Agarkar Road, Shivaji Nagar, Pune – 411004, India